On Track shares shipment updates through a private client link. Open the link sent to you directly—no tracking number or sign-in is needed.
For privacy, do not share a shipment URL publicly. Anyone with the private link can view that shipment’s client-facing updates.
01
Private by link
A unique URL is created and shared with the client.
02
Open directly
Clients go to the shipment page without entering a number.
03
Operations-team updates
Status, map pin and timeline reflect information entered by staff.
No tracking number required
If you already have a private link from On Track, open it directly. If you do not, contact the sender or your operations contact to request it.
Map and status accuracy
The client page can show milestones, an ETA and a map view. In this version, route, pin, status and timestamps are entered by the operations team; they are not automatic GPS or carrier-feed telemetry.

